We find that most customer service inquiries involve one of the following Frequently Asked Questions:
- What's the status of my order? What does “Awaiting Fulfillment” mean?
- I chose in-store pickup. Where and when can I pick up my gear?
- My order still hasn't shipped. Why is it taking so long to get my items?
- I made a mistake with my order. Can I change the items or the shipping info?
- The web store is not working. I can't complete my order. Help!
- I received my order, but my items are missing/damaged/wrong!
- Can I order items that are no longer available on the web store?
- How do I contact the campaign?
If you feel that your concern isn’t sufficiently addressed by the links above, or it isn’t included on the list, then please contact us using the form below.